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<p><span id="isPasted" style="font-size:12pt;font-family:Arial,sans-serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please reach out to Customer Support by submitting a ticket. We are happy to help investigate any merch issues.&#xA0;</span></p>

Please reach out to Customer Support by submitting a ticket. We are happy to help investigate any merch issues.

What do I do if there is an issue with the item I received?

Shipping

Did my order go through?

What should I do if I entered an incorrect shipping address?

Can I modify or cancel my order?

Why was my order canceled?

Orders

Accepted forms of payment:

Why was I charged multiple times?

My credit/debit card isn’t going through

What is a non-sterling transaction fee?

Payments

Our Shipping Process

Processing Time

I paid for expedited shipping. Why hasn't my order shipped?

How do I track my order?

When will I receive my order?

International Customs and Fees

Can I have my package shipped to a hotel?

What should I do if my order is returned back to sender?

Where Do Orders Ship From?

Our Return Policy

Damaged or Defective Items

Return Portal

Returns

GARMENT CARE INSTRUCTIONS

What do I do if there is an issue with the item I received?Updated 18 days ago